Forgotten password
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I forgot the password. Can you send me a new one?

If you have forgotten the password for your account, then near Login click on Forgotten password and we will send you a link to set a new password to the registered e-mail. To send a link to the e-mail, you also need to know the login details associated with this e-mail.

If you do not remember these login details, please contact us at [email protected] from the email you are trying to subscribe and we will help you.

Why don't you send me my original password?

We take the security of your data on our server very seriously. For this reason, your password is stored on our website in the form of a checksum (for technical enthusiasts: this is an algorithm Bcrypt s cost=10), which technically does not allow it to be read. Even the administrator does not know your password and has no way to find out. The original hashing method (sha1+salt) we replaced in October 2016.

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Thousands of satisfied users to portal LiveChat he regularly provides us with countless positive and enthusiastic comments. We really appreciate this feedback. Thanks to her, we know exactly what to focus on Your satisfaction was maximal with each visit.

In case of technical problems of the LiveChat.cz portal, we will we will return all spent credits, which were deducted from you during outage. By guaranteeing 100% money back guarantee, we exclude a situation where you pay for a private chat and it will not be possible due to a technical error in the portal.

When entering any payment method of recharging you do not provide personal information. That means, that in your account statement the LiveChat portal or the purpose of the payment will never be stated. Thanks to this, you can recharge completely anonymously and enjoy yourself with LiveChat.cz models.

From the menu modern payment methods you can use those that occur immediate recharge of credits. This will avoid a situation where you want to have fun with your favorite model, but due to the delay in payment it will not be possible.

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